2 Razor 15 laptops swollen and dead.... | Razer Insider
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2 Razor 15 laptops swollen and dead....

  • October 25, 2022
  • 2 replies
  • 34 views

I have a Razor 15 as does my 14 year old daughter. We use them very differently and yet at the same time both are swelling... and now out of warranty. I am rather confused and upset and it sounds like this is a systemic issue. I really can't afford high repair costs at this point.
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2 Replies

I purchased a replacement battery off amazon around 80 bucks. there were youtube videos how to repair it. it was easy only took about 15 minutes.

Razer.Zionzedd
kontessa_rose
I have a Razor 15 as does my 14 year old daughter. We use them very differently and yet at the same time both are swelling... and now out of warranty. I am rather confused and upset and it sounds like this is a systemic issue. I really can't afford high repair costs at this point.
Hi kontessa_rose, I would love to help you get replacement batteries. Please PM me the serial number so I can validate its model and start a case so I can raise your concern to the relevant team. Thanks! *Thread locked to curb conversation to PM.