7.1 Surround No Authentication Found | Razer Insider
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7.1 Surround No Authentication Found

  • February 4, 2023
  • 5 replies
  • 277 views
M
I have an authentication code sent to my email from Razer after registering my Kraken V3X. Trying to log in to the Surround Sound software I'm getting the No Authentication Found error. I have: - uninstalled, restarted, installed, tried to log in. - uninstalled, restarted, installed, restarted, tried to log in. - uninstalled, installed, tried to log in. - uninstalled, restarted, waited a half hour, installed, tried to log in. It isn't even letting me log in to get to a screen where I can enter my authentication code. Any assistance would be greatly appreciated! Trying to contact support for the surround sound is pretty much impossible.
HellboundHeathcliff
p5ych0515
T
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5 Replies

Aherpropro
  • Aherpropro
  • Insider Mini
  • 2 replies
  • June 27, 2023

did you find the solution yet if you found it pls tell it to me.

heavenbizOgreOdor790

OMG install Chrome and try again without reboot :)

Thy_Senpai
  • Thy_Senpai
  • Insider Mini
  • 1 reply
  • December 10, 2023

or uninstall chrome coz that worked for me, especially since I don't use chrome anyway.

J
  • Joe_mamaLol
  • Insider Mini
  • 1 reply
  • December 28, 2023

i have the same issue, can someone help?

for me however, ive been using 7.1 surround sound for over a year, but now its all of a sudden not working

easycountyIceberg878

My Blackshark v2 Pro 2023 says it dosen’t support 7.1 which is not suppose to be true as it’s advertised to support it. It’s listed as “Generic USB audio” in windows...

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