This translates as:
I can't change my phone number to receive the code

Hello coastsmartSmokeyTopaz332,

I’m here to help you with your Razer ID concern. Please PM me with the following information below for verification of Your account and for me to initiate a ticket on your behalf. Let’s continue our conversation in English to avoid misunderstanding.

Email Address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New Phone number:

​​​​​​​*Thread locked to curb the conversation to PMs.