Bought the laptop 3 years back and it was running smoothly until a few months ago when my trackpad stopped working and there was visible bump on the back of the laptop. I tried looking up about it on the internet and contacted razer support about it on their website, but I was denied because my laptop’s warranty had expired. How can I get a replacement for it if that’s the case?
Page 1 / 1
Hi lifeFeldspartech538,
Let me assist you with your Razer Blade 14” having battery swelling issues. I can kick start a case and forward this to our Support Team to request a battery replacement. Please PM me the following information below:
Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Subscribed to Razer Care?: Yes/No
Pictures or a video that clearly shows the damage to the device. Save the shareable file via the Google Drive listed here.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.