I’m running Windows 10 on a Razor 17inch laptop (product number: RZ09-0368AEA2) and I updated the graphics driver to version 546.17. Rebooted the machine, and now the screen is black. The screen itself is working fine, I get the Razor ‘splash screen’, and Windows starts to boot, but then the screen goes blank. The machine itself is working fine, plugging in an external monitor shows that there are no problems, and jumping into the BIOS shows that the screen on the laptop itself is working fine.
I was hoping that I’d be able to rollback the driver update, but there doesn’t seem to be any way of doing this. What’s the best approach here? Windows update doesn’t show that anything needs updating. There seem to be sporadic posts going back a number of years with similar problems after a driver update, but nothing which shows how the problem was resolved.
