black shark v2 pro serial number | Razer Insider
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Hi ,

I have a problem with the headphones, the sticker with the serial number came off, unfortunately the headphones do not work as they should. I tried to claim them but the claim was rejected due to the serial number. The headphones were sent in the original box where the serial number is written. If necessary, I have the product registered directly with razer. Is there any way to solve this problem?

 

 

 

 

 

Hi fastretroJasper616,

Thank you for sharing your experience. Please PM me your case reference number so I can investigate and coordinate with the relevant team and know our options. I am hoping to hear back from you anytime soon.

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