BlackShark V2 wired headset loses mic after a while. | Razer Insider
Skip to main content

BlackShark V2 wired headset loses mic after a while.

  • December 12, 2022
  • 1 reply
  • 6 views
F
I've tried a lot of things for this, but have yet to find a solution. I'll be playing games with my friends on my laptop, and then suddenly they won't be able to hear me. Usually if I unplug and plug back in several times, it starts working again, but only for 15 minutes or so. I just purchased them early this year, and they've been doing this for several months, they can't be going bad yet, can they? I thought maybe it was because I wasn't using the usb dongle, just the headphone/mic jack, but actually if I do use the usb dongle it won't work *at all*. I've tried uninstalling and reinstalling the drivers, making sure everything on my computer was the most up to date...I'm at a loss. It's unfortunate that at this point, I can't even use my gaming headphones.
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Zionzedd
firebreathingsockpuppet
I've tried a lot of things for this, but have yet to find a solution. I'll be playing games with my friends on my laptop, and then suddenly they won't be able to hear me. Usually if I unplug and plug back in several times, it starts working again, but only for 15 minutes or so. I just purchased them early this year, and they've been doing this for several months, they can't be going bad yet, can they? I thought maybe it was because I wasn't using the usb dongle, just the headphone/mic jack, but actually if I do use the usb dongle it won't work *at all*. I've tried uninstalling and reinstalling the drivers, making sure everything on my computer was the most up to date...I'm at a loss. It's unfortunate that at this point, I can't even use my gaming headphones.
Did you already try the steps here? Otherwise, it's highly likely a hardware problem. PM me the serial number and share a copy of your receipt so I can validate its model and check its warranty status before starting a case for a warranty claim. Thanks! *Thread locked to curb conversation to PM.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings