Hi support team/community.
My laptop has a bloated battery. I’m looking to purchase a replacement battery.
I saw on https://mysupport.razer.com/app/answers/detail/a_id/404/~/how-to-replace-the-battery-on-a-razer-blade that I need to reach out to an authorized razer repair centre, and all the options available tome online look sketchy.
The model is currently out of warranty but any advice on how to go about purchasing a replacement part from Razer would be greatly appreciated.
Thanks,
Hi Luciant_Lux,
Thank you for reaching out about your laptop's battery issue. I understand your concern about finding a reliable source for a replacement battery, especially with your laptop being out of warranty.
While Razer doesn't sell replacement batteries directly, I can create a support ticket for an out-of-warranty battery replacement or repair request. You might be asked to send your laptop to an authorized Razer repair center for this service. If you want to proceed, please PM me with the following information below:
Full name:
Email:
Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase: (you may skip this part if the unit is already out of warranty.)
Subscribed to Razer Care?: Yes/No
Windows Specs:
Edition:
Build:
Version:
Windows Event Logs
Battery Report and Energy Report
Photos of the laptop show the damage to the device.
Save the shareable file via a Google Drive listed here.
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