BSOD when using battery mode and using google chrome | Razer Insider
Skip to main content

BSOD when using battery mode and using google chrome


OS windows 11 model RZ09-042 I always get BSOD when I open my laptop and not plugged in, when opening chrome, it happens randomly. I reset chrome reinstalled it. it still keeps happening This laptop was bough this year. I am not sure what to do next
Did this topic help you find an answer to your question?
This topic has been closed for comments

4 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7216 replies
  • October 27, 2022
Run CMD as administrator and run sfc /scannow it should find any system corruption and repair it. Also if you have BSOD what is the exact problem code?

  • Author
  • Insider Mini
  • 2 replies
  • October 29, 2022
the code is CRITICAL_PROCESS_DIED i couldnt see if there were numbers etc, it resets so fast. sorry for the late reply. I turned off hardware accel. It didnt happened for a while, but today it happened again. I did the sfc /scannow, while on battery and sure enough the same code happened again while scanning. I plugged it in and ran the scan, nothing found. Could this be a battery issue that it delivers abnormal amounts of power? because I have no problem when its plugged in

  • Author
  • Insider Mini
  • 2 replies
  • January 7, 2023
i finally found the problem its the hyperthreading, I disabled the hyperthreading and the BSOD is gone, there are no new bios update for my laptop. how do i fix this? do i keep switching my hyperthreading off during battery mode?

Razer.Speedcr0ss
butapower
i finally found the problem its the hyperthreading, I disabled the hyperthreading and the BSOD is gone, there are no new bios update for my laptop. how do i fix this? do i keep switching my hyperthreading off during battery mode?
It's great to hear that you've found out what causes the issue. However, I still need to forward this to our Support Team, as other users may also experience the same behavior. The Razer Blade 17 2022 has a downloadable BIOS (v1.06) and EC (v1.02) firmware file on its support page. Please let me know if your units are updated. Otherwise, please send me a PM, including your laptop's BIOS main tab and a video showing the issue. Save the files to any online drive account, then paste the shareable link in your PM. I'll be locking this thread to divert our conversation privately.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings