Sorry to hear about your difficulty in reaching our Support Team through our website. Did you manage to get the page where you can select either chat or email after selecting the appropriate contact reason from this link? Otherwise, please send me a PM so I can help you kick-start a case. Thanks for your cooperation.

Yes I can reach to that link, but like i said no matter which way of contact I choose, whether chat or support case. It keeps me in a loop and redirects me to that link again and again.

Thanks for confirming. Did you also verify if your preferred region at the bottom right of the page is selected? I’ll wait for your PM so I can assist you. Otherwise, allow me to create a case number should your concern needs further assistance from our Support Team.