I am trying to reach to razer support about my headset which is not working properly. But the razer support website keeps me in a loop. I can neither chat or send a support ticket. I tried clearing my browser cookies or using incognito mode or changing browser.
- Razer Support
- 7650 replies
ponwock wrote:
I am trying to reach to razer support about my headset which is not working properly. But the razer support website keeps me in a loop. I can neither chat or send a support ticket. I tried clearing my browser cookies or using incognito mode or changing browser.
Sorry to hear about your difficulty in reaching our Support Team through our website. Did you manage to get the page where you can select either chat or email after selecting the appropriate contact reason from this link? Otherwise, please send me a PM so I can help you kick-start a case. Thanks for your cooperation.
Razer.Speedcr0ss wrote:
ponwock wrote:
I am trying to reach to razer support about my headset which is not working properly. But the razer support website keeps me in a loop. I can neither chat or send a support ticket. I tried clearing my browser cookies or using incognito mode or changing browser.
Sorry to hear about your difficulty in reaching our Support Team through our website. Did you manage to get the page where you can select either chat or email after selecting the appropriate contact reason from this link? Otherwise, please send me a PM so I can help you kick-start a case. Thanks for your cooperation.
Yes I can reach to that link, but like i said no matter which way of contact I choose, whether chat or support case. It keeps me in a loop and redirects me to that link again and again.
- Razer Support
- 7650 replies
ponwock wrote:
Razer.Speedcr0ss wrote:
ponwock wrote:
I am trying to reach to razer support about my headset which is not working properly. But the razer support website keeps me in a loop. I can neither chat or send a support ticket. I tried clearing my browser cookies or using incognito mode or changing browser.
Sorry to hear about your difficulty in reaching our Support Team through our website. Did you manage to get the page where you can select either chat or email after selecting the appropriate contact reason from this link? Otherwise, please send me a PM so I can help you kick-start a case. Thanks for your cooperation.
Yes I can reach to that link, but like i said no matter which way of contact I choose, whether chat or support case. It keeps me in a loop and redirects me to that link again and again.
Thanks for confirming. Did you also verify if your preferred region at the bottom right of the page is selected? I’ll wait for your PM so I can assist you. Otherwise, allow me to create a case number should your concern needs further assistance from our Support Team.
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