Devices not being detected | Razer Insider
Skip to main content

Devices not being detected

  • November 11, 2022
  • 2 replies
  • 47 views

I have reinstalling synapse multiple times. Unplugged my mouse and keyboard and they are still not showing up on synapse.
Did this topic help you find an answer to your question?
This topic has been closed for comments

2 Replies

mjcouchman
  • Insider Mini
  • 119 replies
  • November 11, 2022
A number of people are reporting driver issues after a recent Synapse update. You don't have Riot Vanguard installed on your system by any chance? Its gaming anti-cheat software commonly installed with other games like Valorant. Reported 'solution' so far has been to uninstall Synapse and Riot Vanguard, reboot, then re-install Synapse and the drivers should work again (you may need to unplug and re-plug in the devices again after the Synapse install).

  • Author
  • 1 reply
  • November 11, 2022
mjcouchman
A number of people are reporting driver issues after a recent Synapse update. You don't have Riot Vanguard installed on your system by any chance? Its gaming anti-cheat software commonly installed with other games like Valorant. Reported 'solution' so far has been to uninstall Synapse and Riot Vanguard, reboot, then re-install Synapse and the drivers should work again (you may need to unplug and re-plug in the devices again after the Synapse install).
Dude thank you so much. I uninstalled Valorant and Riot vanguard and it fixed it.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings