This translate as:

I don't know what the serial number is and the pin

Hello TuscanhitFIREOPAL988,

I’m here to help. Please visit this link as your guide on how to check your device serial number. To assist you further, are you referring to the Razer Gold PIN or the code for the headset software? Feel free to PM me, and let us continue this conversation in English so I can better assist you. I hope to hear from you soon.