I own a Razer Blade 14 2023 model, purchased almost 4 months ago and on Monday evening shut it down as normal. I had no USB devices attached. The following morning showed that it had entered a sleep mode as I had the green led flashing on the front right of the laptop.
I tried a whole load of options to get it to reset and wake up, but it remains totally inactive. A hard reset does nothing. Removing the power cable and releasing the power button does nothing. Use of the Del, F1 or F9 keys at startup also does nothing.
After around a half hour of the green flashing led the laptop becomes hot between the two fans, which I understand is where the cpu and gpu sit. It is around 70-80 degrees at this point. A hard reset turns it off with the white led flash. It does not boot up and instantly goes back into green flashing led mode. It cools after around 10 minutes when properly off.
At no point do I get any screen activity or the Razer logo associated with boot up. Del, F1, nor F9 do anything as it returns straight into the green flashing led mode. The screen looks to be off without any backlight. I get no bios or post warnings.
Am I missing anything, or is there something I need to attempt before sending it back and losing all of my data on the ssd? I need to keep that data, but opening it up would void my warranty.
A dead laptop at 4 months is pretty good going by all accounts. Please if anyone knows anything which might help me resolve this, then I’d appreciate anything that might help get it back up and running.
Thanks