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garantia

  • November 8, 2023
  • 1 reply
  • 525 views

Zocolove

Caso eu compre um mouse razer deathadder v3 pro, lacrado no Paraguai, e precise acionar a garantia, a garantia funcionará no Brasil?? No caso seria uma garantia mundial ?? 

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Razer.Aero
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  • Razer Support
  • November 9, 2023

Caso eu compre um mouse razer deathadder v3 pro, lacrado no Paraguai, e precise acionar a garantia, a garantia funcionará no Brasil?? No caso seria uma garantia mundial ?? 

This translates as:
If I buy a razer deathadder v3 pro mouse, sealed in Paraguay, and need to activate the warranty, will the warranty work in Brazil? Would it be a worldwide warranty?

 

Hello Zocolove,

Thanks for your interest in our Razer product. Regarding your concern, Paraguay and Brazil aren’t part of our shipping network, but you can try to contact Brazil Support at suporte@razerzone.com.br if you need to request a replacement for your device. Feel free to PM me if you need further assistance. All the best!

​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.