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Question

Gift card issue

  • November 15, 2023
  • 2 replies
  • 317 views

I bought a razer gold gift card and scratched off the back. The pin was only 12 digits when it should be 14 digits. I emailed support but no reply

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2 Replies

  • Author
  • Insider Mini
  • November 15, 2023

The gift card was for $500.  What do I do now?


Razer.Aero
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  • Razer Support
  • November 16, 2023

Thanks for the advice. I have a case number. I did this 2 days ago. I thought I'd hear something by now. It said if I inquire on it, it would move me in que so the don't recommend 

Hello BillAustin1,

Please PM me your case reference number so I can coordinate your concern with the relevant team. Have a good one!

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