HI 

Buy fully sealed Razer Hammerheads and register them with Razer to confirm they are original.

I put them on charge and when the case was green then I disconnected them, I tried to pair them via BT, but I can never find them with the lid open or closed, download the Razer Audio App, there you find the headphones, ask for an update, but it won't let you It gives me an error and I haven't been able to use them.

Try on another cell phone or laptop and nothing.

I need help please, This is my second pair of Hammerhead headphones, the first one lasted about 2 years and I lost them.