help with 7.1 sound code | Razer Insider
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Question

help with 7.1 sound code

  • September 3, 2023
  • 2 replies
  • 91 views

hello razer This day I bought some Blackshark v2x headphones I am from the country of El Salvador at the time of scratching the code of the 7.1 software of the sound by accident I ruined the card with the codewhat I do?
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2 Replies

  • Author
  • Insider Mini
  • September 3, 2023
help razer

 


Razer.Aero
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  • Razer Support
  • September 3, 2023

Hello sou503,

I understand you’re having an issue with your headset 7.1 Surround Sound due to over-scratching the card. No worries though, you can request a new activation code by following this link. I hope this helps. If you have any other concerns, feel free to send me a PM along with your device serial number so I can verify its model. Have a wonderful day!