Help with the "auto turn off" feature on headset

I am having the same issue and this is my 2nd pair. Any help would be welcomed.

giapuffs
How can I turn off the "auto turn off" feature on my Razer Kraken BT Headset Kitty Edition Quartz?

Hey @giapuffs! I replied to your PM. I'll wait for your confirmation.

Lady_Dorr
I am having the same issue and this is my 2nd pair. Any help would be welcomed.

Hi @Lady_Dorr! Please check the feature in your Razer Synapse 3.0's power tab while the headset is paired to your computer. You may refer to this article. Let me know how it went.