Help with weird keyboard issue. | Razer Insider
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Hey all, I’m having a super strange issue with my Ornata V2 keyboard. It only started doing this today.

When I press a key, for example D, the keyboard will press every key in the same column. So the result for D is something like 3edxc. Or for G it presses 5tgv. Some keys are activating shortcuts too. Like my S key which now opens the GeForce experience overlay anytime I press it.

Don’t know if this is relevant but when it seemed to start I was queued in OW2 and browsing reddit. I tabbed back into the game with alt+tab and the issue started.

I’m at a loss for how to fix this. I’ve tested it on different PCs and its definitely an issue with the keyboard itself. I tried repairing Synapse and a physical hardware reset did nothing.

Has anyone expereinced this before or has any idea how to fix it?

If the issue persists on multiple PCs and even without the Synapse 3 app running in the background, it’s highly likely a hardware problem. PM me the serial number so I can validate its model and share a copy of your receipt so I can check its warranty and our options. Thanks!

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