I've been emailed saying that they will send me a replacement model laptop due to not having the parts to fix the one I sent in. Does this mean that I have to pay for a full new one? I already payed for the parts too so this is really concerning.
Question
How does this work?
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+1Nope, there shouldn’t be any payment for this.
- Razer Support
I've been emailed saying that they will send me a replacement model laptop due to not having the parts to fix the one I sent in. Does this mean that I have to pay for a full new one? I already payed for the parts too so this is really concerning.
Hello Smenby,
I’m here to help. Please PM me your case reference so I can review and coordinate your concern with our Support Team. All the best!
*Thread locked to curb the conversation to PMs.
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