How I Can Fix This?.. | Razer Insider

How I Can Fix This?..

  • 14 September 2022
  • 2 replies
  • 1 view
I
I Use Razer Kraken Headset, And When I Want To Activate The Code On 7.1 Surround Sound,
It Say: This License Code Is Invalid..
I Never Used It Before, That Is The First Time.
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2 Replies

Sye_The-Vie
Rank
Userlevel 7
imTOKYO
I Use Razer Kraken Headset, And When I Want To Activate The Code On 7.1 Surround Sound,
It Say: This License Code Is Invalid..
I Never Used It Before, That Is The First Time.

Try using English US keyboard format
We have seen in the past where other English keyboards do not work.

Also check that you are not getting alphabets and numbers mixed up.
Such as 0s and Os.

Otherwise, wait for one of the RAZER official support to be in contact with you through this thread.

Prepare the followings~~~

  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product

Also, 7.1 SS Activation Code can only be applied to one RAZER ID. If RAZER headset is a second hand item, likely the previous owner would have applied the code.

Otherwise drive your hearing senses through the roof by upgrading to THX Spatial Audio
Most latest RAZER headsets are compatible with THX Spatial Audio. Check it out by clicking the following link~

https://www.razer.com/p/RZ11-13000-0001
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
Razer.Zionzedd
Userlevel 7
imTOKYO
I Use Razer Kraken Headset, And When I Want To Activate The Code On 7.1 Surround Sound,
It Say: This License Code Is Invalid..
I Never Used It Before, That Is The First Time.


Please check this page for the 7.1 surround sound activation support. If you're still encountering the same issue, please PM me your Razer ID so I can check on my end and start a case for a new activation code.

*Thread locked to curb conversation to PM.
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