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How to fix the computer


I bought the laptop 2 years ago, it is out of warranty but it got broken. How can I fix it now

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4 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7358 replies
  • July 14, 2023

What happened? How it’s broken?

You can try to contact Razer Support and try to get out-of-warranty repair: https://mysupport.razer.com/app/answers/detail/a_id/4111

 


  • Author
  • Insider Mini
  • 2 replies
  • July 14, 2023
FiszPL wrote:

What happened? How it’s broken?

You can try to contact Razer Support and try to get out-of-warranty repair: https://mysupport.razer.com/app/answers/detail/a_id/4111

 

It doesnt turn on anymore. I cant find how to submit request for non warranty support


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7358 replies
  • July 14, 2023

Power adapter is OK? You can try measure voltage if it’s OK (or not).

If power adapter is functional, then I’d disassemble bottom lid and unplug/remove the battery.

You just submit a new case: https://mysupport.razer.com/app/warranty-support and describe, that you want out of warranty support. But I’d check the 2 mentioned things before contacting.


  • Author
  • Insider Mini
  • 2 replies
  • July 14, 2023
FiszPL wrote:

Power adapter is OK? You can try measure voltage if it’s OK (or not).

If power adapter is functional, then I’d disassemble bottom lid and unplug/remove the battery.

You just submit a new case: https://mysupport.razer.com/app/warranty-support and describe, that you want out of warranty support. But I’d check the 2 mentioned things before contacting.

I did and everything is ok.

When i submit case there it asks for serial number and after I put it i get this

And no other options...


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