How to fix "unable to retrieve your games current settings" in Razer Cortex. | Razer Insider
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Hi, I have been trying to optimaze my warzone 2.0,  but I always recive the same message.

How to fix "unable to retrieve your games current settings" in Razer Cortex.

Hey there!

Thank you for sharing your issue with us via this thread. My name is Michelle from the Razer Cortex technical support team. I am delighted to be of your assistance.

Before we start could you provide us with your Razer Cortex logs? Our engineering team will further investigate this issue with the details in your logs.

Here is a guide to collecting your logs: https://mysupport.razer.com/app/answers/detail/a_id/1685

To protect your privacy, please send your logs to us via pm.

We look forward to your reply soon.Thank you for your patience.

Michelle


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