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How to verify if product is original

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I just bought a Razer Deathadder essential but when I connect it to my computer It doesn’t appears inside Razer Synapse software, I tried to register the product here but It says that the product is already registed, the seller says It is original but I’m not sure anymore, how can I know?

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    n0tEvil
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2 Replies

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • 174 replies
  • March 14, 2025

Hey ​@smartLightGreenstory588 ,

Let me check it. Can you send me a PM with the serial number so I can verify it in our system and see what I can do to help?

 

 

*Thread locked to curb conversation to PM.

 

FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • 7222 replies
  • March 14, 2025

May be fake.

Please post a photo of the bottom of the mouse (connected to PC, turned on)

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