Huntsman V2 analog not working on windows 11 after cold start

Hi, so my problem is that I have bought the Huntsman v2 analog keyboard and plugged it into the USB 3 as the Razer Synapse instructed me to but the keyboard doesn't work after a cold start. It works if I unplug the USB and plug it in again

I've followed the Razer support instructions from this link:
https://mysupport.razer.com/app/answers/detail/a_id/538/~/razer-keyboard-does-not-work-at-startup-after-a-cold-start

As well as youtube videos and other websites to see what I could do.
Can anyone suggest anything?
I have a Windows 11 pc
Thanks