I’m sorry to hear about the issue you’ve encountered with topping up on MLBB using Razer Gold. It would be best if you reached out to our Razer Gold Support Team by submitting a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. If you already have a ticket, please PM me the reference case number so I can coordinate with the support team to help you. Have a good one!