I lost my mobile phone / authenticator app and am unable to receive OTPs. | Razer Insider
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Question

I lost my mobile phone / authenticator app and am unable to receive OTPs.

  • July 14, 2023
  • 4 replies
  • 154 views

ElectricLimefocusbest820

I wasn’t able to top up my razer golds to league of legends because of 2FAS Authenticator app, because I no longer have an access to my old phone that has my backup codes and everything. Please help.

4 Replies

  • Insider Mini
  • August 10, 2023

Did anyone give you help cause I got the same problem now


  • Insider Mini
  • August 10, 2023

Need help here


Thisapp_suckss

 

I want to change the phone number linked to my Razer ID, but I can't do it because it requires my old number, which I no longer have. How can I update the number on my Razer ID without using the old one?


  • Insider Mini
  • March 11, 2024

I'm facing the same problem here. Please help us and resolve this issue