I lost the authentication application and backup codes, and now I cannot make transactions | Razer Insider
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I lost the authentication application and backup codes, and now I cannot make transactions

  • November 4, 2023
  • 1 reply
  • 52 views
directBeauBluecove550
I lost the authentication application and backup codes, and now I cannot make transactions
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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • November 6, 2023

    Hello directBeauBluecove550,

    I’m here to help. Have you tried to request an OTP for the phone number associated with your Razer ID? Please use this link as your guide to set up an authenticator app for your account. Feel free to send me a PM if you need additional assistance. All the best!

    ​​​​​​​*Thread locked to curb the conversation to PMs.

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