Kraken V3 Pro plastic headband ends have cracked | Razer Insider
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Question

Kraken V3 Pro plastic headband ends have cracked

  • December 4, 2023
  • 1 reply
  • 1357 views

I just noticed today that the plastic ends on the headband where the adjuster slides are both cracked.  After taking a closer look they are made out of a very thin and brittle plastic.  Why is it so difficult to get descent quality these days?

Even though its still under warranty I took some Scotch 88 electrical tape and wrapped them both up to reinforce them.  I won’t be buying another headset from them if this is how they’re going to build them.

Time to get serious about a replacement.

 

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1 Reply

Razer.Zionzedd

Hi @HRPuffnstuff,

 

Thanks for sharing your concern on the support board. Please PM me the serial number of your headset so I can verify its model and kickstart a support ticket for a warranty claim. I’m looking forward to hearing from you soon.

 

*Thread locked to curb conversation to PM.