This translates as:
Razer Gold coins have been purchased and have not been added to my account

Hello OldSilveraerotrend829,

For Razer Gold-related concerns, please submit a support ticket here. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the team. Also, let’s continue communicating in English to avoid misunderstandings. All the best!

*Thread locked to curb conversation to PM.