Macmini will not open asix dmg to update Razer Radeon 5700xt Egpu | Razer Insider
Question

Macmini will not open asix dmg to update Razer Radeon 5700xt Egpu

  • 30 July 2023
  • 2 replies
  • 46 views

Hi there every, hopeing that someone can help me please.

 

I have had my 5700xt teamed up with my 2018/2020 intel macmini for the past 3 years and for the past few days have been trying to run Topaz Ai video upscaler on the Macmiini- which it should be doing, but will not, so as a process of elimination to diagnose the issue,  I thought I probably should try to update the drivers/firmware/etc on the egpu, but my macmini won’t open the dmg that I got from the razer site specific to my egpu, no matter what I try (even deleting and downloading the dmg multiple times before and after just updating the OS to Ventura 13.5.

 

So I’m wondering if i need to connect my egpu to Synapse? and if so how on the MM

Or if anyone else has faced this problem, as this is the first time that my MM has refused to open up a dmg (after the unidentified dev override)

And wondering if anyone might know a bit more abut the interaction between the MM, the egpu and Topaz AI vid upscaler (looks incredible- such a huge difference, just keeps crashing though...and they say it’s the macmini…….?)

 

All your help is eternally appreciated!

 

So MM specs are (now) on Ventura 13.5

3.2 GHz 6-Core Intel Core i7

64 GB 2667 MHz DDR4

 

AMD Radeon RX 5700 XT:

  Chipset Model:    AMD Radeon RX 5700 XT

 

TOPAZ Minimum Hardware Requirements

 
Mac Operating System Big Sur 11 and higher
CPU Intel with AVX instructions
System Memory (RAM) 16GB
Graphics Card Any
Video RAM 2GB

2 Replies

UPDATEto my questions abive.

I finally got the dmg open and have followed all the steps in the Razer support page to install the latest drivers for the egpu- 5 times ow and I am not getting the end result as apparently I should be- with the AX88179 connected as the screengrab from Razer states

 

this is the screen garb from the Razer page…..

this is the screengrab form my network setting pages…..
 

So this begs another question- 2 actually.

 

SHOULD I be trying to install the V1.2.0 dmg first, or can I go straight to the latest- which is V2.0.0- which is exactly what I have been doing?

 

AND is I can go straight to V2, then what steps am I missing? Why am I not getting the same result- with the “AX88179 connected”?

 

If someone can please help I will be forever grateful because I have been going around in circles for days now and all I’m trying to do is update the Egpu drivers so I can run Topaz AI- which I should not be having any issues running…...Thank you all so much

 

 

 

After 7 days, I am still going around in circles trying to update the drivers on the egpu over and over again,, but it appears that it is not actually accepting the update as I’m not getting the same visual results as the Razer website says, so can someone please please please help me?

 

I’ve never had so much trouble trying to do a simple update so can someone please tell me what have I done wrong, what am I missing???

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