I made sure to include my apartment number when ordering, but after I ordered and received the confirmation email, the apt. Number isn’t included in the shipping or billing info, so I’m worried it might not be getting shipped to my apartment. Has anyone else noticed if they leave out the apartment info but have still received their order? There doesn’t seem to be a way to get through to customer support for this. Thank you in advance!
- Razer Support
- 7668 replies
Helavulptex wrote:
I made sure to include my apartment number when ordering, but after I ordered and received the confirmation email, the apt. Number isn’t included in the shipping or billing info, so I’m worried it might not be getting shipped to my apartment. Has anyone else noticed if they leave out the apartment info but have still received their order? There doesn’t seem to be a way to get through to customer support for this. Thank you in advance!
Oh no! Sorry for the inconvenience. This is not what Razer aims for each of our customer’s RMA requests. Can you send me the case/RMA number via PM so I can review your contact history and cascade it to our Support Team? Thanks for your cooperation.
*I’ll be locking this thread to divert our conversation privately.
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