My Keyboard doesn't work. | Razer Insider
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Question

My Keyboard doesn't work.

  • June 11, 2023
  • 2 replies
  • 103 views

MrHoller

I bought a Deathstalker V2 Pro TKL a 3 months ago.

Yesterday my battery life turns 0%. 

As I usually do, i put my USB cable to charge him.

When i woke up and remove my USB cable, i noticed my keyboard doesn't turn on.

I put again the USB Cable and in the Razer Software (synapse 3.0) my battery life is 100%. When i remove the USB cable, pops up a message: "Deathstalker v2 pro TKL has no baterry life" Something like that and my keyboard turns off.

Is bizarre i pay expansive to this keyboard to doesn't work.

This topic has been closed for replies.

2 Replies

  • Insider Mini
  • October 7, 2024

I got the same problem

Any idea how to solve this?


Razer.sushi.boi
Forum|alt.badge.img

Hello guys!

 

Thanks for alerting us about this. Try to repair your Synapse software. You can also update its firmware. If that didn’t work out, then shoot me a message via PM along with your keyvboard’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.