My laptop stuck on boot screen when i start the laptop. | Razer Insider
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My laptop stuck on boot screen when i start the laptop.

  • September 20, 2023
  • 2 replies
  • 48 views
PastelPinkbizJET537

 

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2 Replies

Razer.Zionzedd

Hi @PastelPinkbizJET537,

 

Can you boot to safe mode or BIOS? For further isolation, you can try the steps here. Otherwise, PM me the serial number so I can verify its model and help you escalate your concern to the relevant team for a possible repair. Thanks!

Ju-Kay
  • Ju-Kay
  • Insider Mini
  • 14 replies
  • September 25, 2023

check boot loader phase

https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/windows-boot-issues-troubleshooting

I would like to duel with you on a spiritual level, but I notice you are unarmed.

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