My order doesn't appear in my order status | Razer Insider
Skip to main content
Question

My order doesn't appear in my order status

  • September 13, 2023
  • 1 reply
  • 36 views
HotPinkbuzzcast160

I placed an order on 23rd August 2023 for a Razer Opus. I got a confirmation e-mail. However, the order doesn’t appear in my Order History. The Order Status link in the confirmation e-mail doesn’t work. It seems impossible to contact customer support. I’m very frustrated. Could someone help please? How can I speak to a Razer representative about my order?

    This topic has been closed for replies.

    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • September 13, 2023

    Hello HotPinkbuzzcast160,

    I’m here to help. I can kickstart a case to escalate this issue for further assistance. Please PM with the following information below so I can initiate a ticket on your behalf:

    Full name: 
    Email: 
    Mobile/Phone Number: 
    Country: 
    Order number:

    CookiesAccessibility statement