My razar basalisc v3 has a problem | Razer Insider
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Question

My razar basalisc v3 has a problem

  • November 15, 2023
  • 1 reply
  • 27 views

heatdailyRobinEggBlue435

It randomly stopped working and does nothing at All i tried difrent usb ports but nothing seems to fix the problem.

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1 Reply

Razer.Aero
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  • Razer Support
  • November 15, 2023

Hello heatdailyRobinEggBlue435,

I'm sorry to hear about the issues you are experiencing when pairing your Basilisk V3. Were there any incidents that happened to your mouse before the problem? Also, please take a video of your device that shows the problem you just described so I can take a closer look and check for other workarounds. Upload the shareable files via any online drive account listed here and PM me with the device serial number to verify its model. All the best!

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