So i recently got the Pikachu edition but a day after use and the right piece wont turn on what do I do?
Page 1 / 1
Hello MayGreenlabpulse390,
I'm sorry to hear about the issue with your new headset. Can you check if the problem persists even when the Razer Synapse is closed or disabled? Also, did anything happen to your headset before this issue? Please perform the troubleshooting steps here and see if the problem is fixed. If you need additional help, send me a PM with your device serial number and proof of purchase for warranty validation. Have a good one!
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.