my rzer naga trinity its not work | Razer Insider
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Question

my rzer naga trinity its not work

  • September 19, 2023
  • 1 reply
  • 22 views

hello i have razer  naga trinity and razer tartarus pro  . The tartarus working jast fine but the   trinity is not working : when i start the pc the trinity  working  only in google after the synapsy opens the trinity works only on synapsys window and after i log my game the trinity it stops works completely  its completely  dead but the rgb colours  works fine i cant use as a simple mouse and ofcurce nnone of   programing buttons works i cant move the sercor.

 

1 Reply

Razer.Zionzedd
  • Razer Support
  • September 20, 2023

Hi @MIKEonRAZER,

 

For isolation purposes, you can follow the steps here. Should the problem persists, let me know through PM and provide the serial number of your mouse so I can verify its model and check my resources for other steps to help you resolve the issue. Thanks!