New Blackshark V3 having low audio quality when using it on bluetooth | Razer Insider
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New Blackshark V3 having low audio quality when using it on bluetooth

  • August 15, 2025
  • 2 replies
  • 1315 views
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I just bought this headset recently and i have been using it but whenever i join voice chat or something like that in any game or discord, other sounds except for voice chat become blurry, muffled, low-quality, it feels as though i’m using a 20$~ headset. Please help, I tried speaking qith supoort but they said it was normal on bluetooth, problem is I CAN ONLY USE BLUETOOTH, my laptop has 2 USB A ports and they’re both being used for my keyboard and mouse. I just sent back a pair of steelseries headphones because their mic didn’t work, i dont want to refund this and wait for a new one AGAIN please.

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2 Replies

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  • Corruptedz
  • Insider Mini
  • August 19, 2025

So I don't have the headset, nor have I owned any razer headset. To solve your problem, I'd advise getting a suitable USB dongle to increase the amount of ports you have. That way, you can use the headset as intended (with the 2.4ghz dongle). 

 

As for the bluetooth issue, being fobbed off isn't great. when connected via bluetooth, go into the advanced sound settings (you'll have to google this to see the steps), but see if you can change the sample rate for the headphones. I know this can be done for 2.4ghz devices, directly wired devices, so I'd expect bluetooth to be no different. Changing it to the highest bitrate (24bit preferably) and 48000hz or higher should vastly increase the sound quality.

If that doesn't make a difference then I would consider either a refund or RMA because if it's sounding like a $20 headset over bluetooth then that's pretty wild.

 

Hope this helps.

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My biggest problem, is no matter what settings I made to sound , or into the app….. the Microphone does a autogain and everybody starts to hear everything , including my breathing.  In discord I have -45 to open the voice.  Only with Razer products I have this problem.  And the Microphone sound like a microphone that was made 20 years ago.  I tried to made different changes to the Mic EQ, but no real effect.  For 170Euro , BlackShark V3 are a total mess.

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