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Question

"No authentication found"

  • November 22, 2023
  • 1 reply
  • 40 views
LookingForAc

I bought a BlackShark v2 X and try so many times to log in and It said "No authentication found"
what do i have to do? "No authentication found" even after I reinstalled and restarted my pc multiple times. How do I log in now?

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • November 22, 2023

    Hi LookingForAc,

    I’m here to help. Please PM me your Razer BlackShark v2 X serial number and the screenshot of the error you encountered so I can take a closer look and provide the necessary steps to resolve the issue. Save the shareable files via any online drive account listed here. All the best!

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