I received new Razer Kraken Kitty v2 headphones. I immediately registered the headphones in Razer ID. I didn’t receive an activation code in the package. I entered the serial number and received a message that the headphones do not support 7.1 surround sound. I would like to get an activation code, otherwise I will return them.
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I would be grateful for help
Hello WixBa,
I’m here to help. If your device is a Razer Kraken Kitty V2, it supports 7.1 Surround Sound. The device must be registered, and the activation code will be sent to your email. I hope this helps. If you need additional assistance, please PM me your headset’s serial number so I can verify its model and check if the product supports 7.1 Surround Sound or THX Spatial Audio. All the best!
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