No support from Razer | Razer Insider

No support from Razer

  • 29 November 2022
  • 1 reply
  • 7 views
M
The title sums it up...

Case number removed from public view.

Had to get support for this case (RGB broken on a Razer Goliathus Extended Chroma). Did all the test and they told me someone will get back to me for a replacement. It's been 2 weeks, complete silence. I am asking what is going on in the ticket itself and even then, not a thing,

I have no idea what to do, this is getting pretty frustrating.

Any ideas ?

Thanks
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1 Reply

Razer.Caziel
Userlevel 7
Please accept my apologies for the delays on behalf of the team. Do note that I am showing you opted for a self-service RMA and that it is currently in progress. I have removed the case number listed on this thread for security purposes, but feel free to send me a PM should you need further assistance.

*Thread locked to curb the conversation to PMs.
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