OTP not recieved on my registered number | Razer Insider
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Question

OTP not recieved on my registered number

  • November 27, 2023
  • 1 reply
  • 105 views

Im not recieving any OTP to my phone now when try i to change setting or topup, way back 2019-2020 i using this account and same registered number i still recieving OTP.

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1 Reply

Razer.Aero
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  • Razer Support
  • November 28, 2023

Hi anfernee0117,

I'm sorry to hear you haven't received your OTP to your mobile number. One possible reason for this to happen could be that your mobile number is not activated, and your Razer ID email address is the default method to receive a one-time password. Please refer to this link as your guide. Please feel free to send me a PM if you need further assistance. All the best!

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