Problem with Black Shark v2 pro | Razer Insider
Question

Problem with Black Shark v2 pro

  • 5 June 2023
  • 3 replies
  • 198 views
M

Hey i just bought this headset and i have a problem with bluetooth connectivity and they won’t show up on my mac nor my iphone. They’re brand new and i i i just brought them home from store

3 Replies

Razer.Zionzedd
Userlevel 7

Hi @Miszowski,

 

Try to update the firmware of your headset by following the steps here:https://mysupport.razer.com/app/answers/detail/a_id/3811/~/razer-blackshark-v2-pro-%282020%29-%7C-rz04-03220-support-%26-faqs. If the problem persists, let me know through PM and provide the serial number so I can validate its model and check my resources for other model-specific-workarounds to help you resolve the problem. Thanks!

M

Ok i’ll do so and try it. Thanks!!!

boxCeladonGreenrush751 
Hello Razer, my headset no longer charges Razer BlackShark V2 Pro, I've had it for a year, it hasn't charged for days, LG Adrian

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