Hey i have the razer kaira pro and im using a couple of times and my hedset its not charging and not turning on when i put the cable on the headset and pluged in to my xbox series x and press the sinc button on the headset its turning a blinking light in green and i tray to connect to the console and its not paired to the console
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Hello VividOrangelifesolo936,
Let me assist you with your concern. The following are possible causes why the headset is not charging or turning on:
- Damaged charging port
- Faulty charging cable
- Faulty battery
Follow the troubleshooting tips below to resolve a Razer wireless headset that is not charging:
- Ensure the charging cable is working and plugged in properly.
- Use a spare charging cable.
- Ensure the charging port is not loose or damaged.
- Check the Device Status in Razer Synapse or Razer Audio App to see if the headset is charging.
Feel free to send me a PM with your device serial number if you need additional assistance. Have a great day!
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