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raiju ultimate ps4

  • September 3, 2023
  • 2 replies
  • 134 views

my x button stopped working so re mapped it to one of the extra buttons on controller and that didn't work either tried on all 4 extra buttons but still no response yet they work for circle, square and triangle when I re map them, anyone know how to fix  iv tried pretty much everything with no success 

2 Replies

Razer.Aero
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  • Razer Support
  • September 5, 2023

Hi frontvineTealDeer134,

I’m here to help. Please PM Razer Raiju Ultimate serial number and proof of purchase. I can use that to verify your device’s warranty. I’d appreciate it if you could send a list of all the troubleshooting steps you've tried aside from remapping the buttons so we can scratch them off our list. All the best!


  • September 5, 2023

it is out of warranty hence why I asked here,  I made sure ps4 was up to date, I tried switching to different presets within the app to map buttons for controller, reset controller through app and also tried mapping the x button to different extra buttons with no success but any other button I mapped worked fine