raiju ultimate ps4 | Razer Insider
Skip to main content
Question

raiju ultimate ps4

  • September 3, 2023
  • 2 replies
  • 134 views
A
  • Anonymous

my x button stopped working so re mapped it to one of the extra buttons on controller and that didn't work either tried on all 4 extra buttons but still no response yet they work for circle, square and triangle when I re map them, anyone know how to fix  iv tried pretty much everything with no success 

    2 Replies

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • September 5, 2023

    Hi frontvineTealDeer134,

    I’m here to help. Please PM Razer Raiju Ultimate serial number and proof of purchase. I can use that to verify your device’s warranty. I’d appreciate it if you could send a list of all the troubleshooting steps you've tried aside from remapping the buttons so we can scratch them off our list. All the best!

    A
    • Anonymous
    • September 5, 2023

    it is out of warranty hence why I asked here,  I made sure ps4 was up to date, I tried switching to different presets within the app to map buttons for controller, reset controller through app and also tried mapping the x button to different extra buttons with no success but any other button I mapped worked fine

    CookiesCookie settingsAccessibility statement