I've been researching on here but there seems to be very few steps to take.



I have serial BY1819A44701828 and have run through the steps at https://mysupport.razer.com/app/answers/detail/a_id/393/~/the-razer-blade-battery-is-either-not-charging-or-not-detected

Which is basically removing and reinstalling the drivers and it did not change the situation unfortunately. Every other listing I find on this issue, and there are many, ends quickly with a move to PM so I have no idea what is solving these.

Several months back this was brought in and serviced by Asurion due to the same issue and a warranty purchased for a year for 300 dollars! For a battery!. Now a few months later it's back doing the same thing. The laptop was brought back to Asurion and they were horrible, a week in we called them and they didn't even know the laptop was there, after actually checking it in again they said 2 to 3 days, two weeks later they still had not touched the device. The laptop was in their hands for nearly a month. It is being used as a work device for graphical work on and off and was needed back in service so we were forced to take the device back at which point Asurion tried to charge for the pickup and claimed the 1 year warranty was only 90 days and they won't support it.

The device was having issues detecting the battery and stopped charging, and will in fact immediately power down if the cord is unplugged. I have 2 different chargers including the original and both exhibit this behavior. I have system and application logs if needed. I cannot find a single solution for this on the forum only abandoned threads. How is this solved? Help!