I just bought this Razer Barracuda X Mercury Edition, it works fine with the 3.5mm cable, Bluetooth. But when i plug in the 2.4Ghz dongle, the device doesn’t even detect it.
Kindly help me RAZER
I just bought this Razer Barracuda X Mercury Edition, it works fine with the 3.5mm cable, Bluetooth. But when i plug in the 2.4Ghz dongle, the device doesn’t even detect it.
Kindly help me RAZER
Hello there,
Thanks for alerting us about this. Have you tried it on a different PC just to check if the dongle can be detected? You can also try the Razer Headset Pairing Utility. If the issue still persists, then you can drop me a PM along with your headset’s serial number so I can check for the appropriate firmware update.
*Thread locked to curb conversation to PM.
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