I charged my headset for the first time after a month and found that it may defective. Despite being fully charged, it will whisper “Low Battery” intermittently in no particular timing.
I tried the resets but the issue seems the same? Is it possible that the unit that I got is factory defective?
Hello yra09,
I’m sorry to hear about your Razer Barracuda X (2022). To isolate the issue, please try to perform battery calibration on your headset. It might help to drain the battery to 0% and then let it recharge to 100%. After that, you can observe if the same problem persists. I hope this helps. If you need additional assistance, please PM your device serial number and proof of purchase so I can check for replacement options. Save the shareable files via any online drive account listed here. All the best!
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