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Question

Razer Basilisk V2

  • October 1, 2023
  • 1 reply
  • 200 views

Multiple questions, so I’ll make this simple

 

Mouse wheel stuck (hard to press) tilted on side. No idea how to disassemble/fix

 

Broke my left mouse button, will super glue fix it. 

 

Thank you for your time, any solutions will be great.

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1 Reply

Razer.Aero
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  • Razer Support
  • October 4, 2023

Hello JoshuaAlpha,

Were there any incidents that happened to your mouse before the issue? It seems to me that there is a mechanical issue involved. Can you take a video of your device that shows the problem you just described? Save the shareable files to Google Drive and PM me the link with the device serial number and proof of purchase for warranty verification. Thank you!